Legal info, policies and procedures

Here’s all the bits of paper and policies we have that say we’re legal to do what we do and how we do it. If you have any questions about these please ask your social worker or at an information event. We endeavour to improve our service and are committed to working with adopters, adopted children, birth families, experts from a range of fields such as health, mental health and education and other adoption agencies to ensure we provide the best outcomes for children.

Our compliments and complaints procedure is in our Statement of Purpose.

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If you want more information come along to one of our information events or contact us on the details below:

Telephone 0345 305 2576

Alternatively, please provide your name and email address using the form below and we’ll send you some information.

By clicking Enquire you are consenting to the One Adoption North and Humber Regional Adoption Agency (OANH RAA) hosted by City of York Council (acting on behalf of East Riding, Hull, North East Lincolnshire, York and North Yorkshire councils) to collect and store your name, contact information and which council area you live in. We are collecting this information to enable us to direct your request to the appropriate team and to respond to your request for a service. Please note, we will not share your information with any third parties outside of the Regional Agency and will not sell your details on for other marketing purposes.

Samantha is passionate about adoption, having been adopted herself. Aged 41 and single, living with her mum and dad, she adopted a baby through Early Permanence Placement.

I was adopted at nine months old and wanted to adopt from an early age. I had a great experience of being adopted as a mixed heritage child into a white British family, with three adopted siblings. Every one of us was unique and I never felt any different growing up.