Legal info, policies and procedures

Here’s all the bits of paper and policies we have that say we’re legal to do what we do and how we do it. If you have any questions about these please ask your social worker or at an information event. We endeavour to improve our service and are committed to working with adopters, adopted children, birth families, experts from a range of fields such as health, mental health and education and other adoption agencies to ensure we provide the best outcomes for children.

Our compliments and complaints procedure is in our Statement of Purpose.

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If you want more information come along to one of our information events or contact us on the details below:

Telephone 0345 305 2576

Alternatively, please provide your name and email address using the form below and we’ll send you some information.

By clicking Enquire you are consenting to the One Adoption North and Humber Regional Adoption Agency (OANH RAA) hosted by City of York Council (acting on behalf of East Riding, Hull, North East Lincolnshire, York and North Yorkshire councils) to collect and store your name, contact information and which council area you live in. We are collecting this information to enable us to direct your request to the appropriate team and to respond to your request for a service. Please note, we will not share your information with any third parties outside of the Regional Agency and will not sell your details on for other marketing purposes.

Melanie and Pete

Melanie and Pete had hoped to have their own children but after IVF was unsuccessful, decided to go along to a local adoption information event 

We had been together for 10 years before we went along to the local authority adoption information evening. I was 30 and Pete was 35 at the time. Pete was a bit doubtful at first, but he met an old school friend when we were there and this seemed to help him to warm to the idea. Also we have friends who have adopted, and my cousins are adopted, so I think we started out with a reasonable awareness of adoption, its challenges and rewards.