Legal info, policies and procedures

Here’s all the bits of paper and policies we have that say we’re legal to do what we do and how we do it. If you have any questions about these please ask your social worker or at an information event. We endeavour to improve our service and are committed to working with adopters, adopted children, birth families, experts from a range of fields such as health, mental health and education and other adoption agencies to ensure we provide the best outcomes for children.

Our compliments and complaints procedure is in our Statement of Purpose.

Call us on 0345 305 2576

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If you want to request a link to view our virtual information event, or would like more information about adoption, please provide your details on the form below. If you would like to speak with us, please telephone 0345 305 2576.

By clicking Enquire you are consenting to the One Adoption North and Humber Regional Adoption Agency (OANH RAA) hosted by City of York Council (acting on behalf of East Riding, Hull, North East Lincolnshire, York and North Yorkshire councils) to collect and store your name, contact information and which council area you live in. We are collecting this information to enable us to direct your request to the appropriate team and to respond to your request for a service. Please note, we will not share your information with any third parties outside of the Regional Agency and will not sell your details on for other marketing purposes.

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Matt and James wanted to adopt a very young child so Early Permanence Placement (EPP) seemed like the natural choice

Matt and James wanted to adopt a very young child so Early Permanence Placement (EPP) seemed like the natural choice

‘We started talking about adoption with friends, family and work colleagues, and it became clear that many people had some knowledge of, or had their lives touched by adoption,’ says James. ‘So, armed with encouragement and reassurance, we began researching online to learn more about opportunities for adoption and the processes involved.’